A majority of travellers are very concerned about their toddlers and New York Subways. While in the City of New York (NYC), should you need to use the subway to supplement your trip, please note that the subways are equipped with a “service entry gate” should you have a stroller but take care in using the gate and heed the instructions to avoid a costly fine for fare evasion.

Customers who need to use Service Entry gates, including those with children in strollers, must wait in line with our other customers at the station booth to inform the station agent of their need to use the gate. The station agent will buzz the gate open after the customer has paid a fare at a turnstile and rotated the turnstile arm in view of the agent. We have found that customers who proceed directly to the Service Entry gate distract the station agents from conducting fare transactions at the booth. This policy also ensures that station agents will witness the payment of fares by Service Entry customers.

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